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Passing a baton

Business Coaching — Summer 2008

 

Sales Made Simple
MED0891
2 ½ Hours - $99

Finalizing the sale with a handshake

Almost every sales professional on the face of the earth needs to continuously update their skills. Are you constantly learning new skills, refining old ones and retrenching “bad habits”? Selling is a mindset and a skill that can be learned and acquired. A person who is taught how can overcome the limiting beliefs they may have about sales in addition to how to sell. Also, a person who understands the buyer’s mentality will achieve a better sales record than a person who adapts a hit and miss approach to selling. If you are serious about gaining massive profits from your business you will want to come with your entire sales team to this simplest and most powerful training workshop. You and your team will be armed with the knowledge and skills to perform beyond your expectations.

By attending, you will learn these priceless techniques…

  • How to overcome limiting beliefs that may be keeping you from achieving more
  • Conversation techniques, rapport building skills, and communication strategies
  • How to ask great questions
  • How to get customers to sell themselves
  • How to overcome objectives
  • And much more

Enroll Now!
Seminar held Thursday, August 7, 2008 from 5:00 – 7:30 p.m.
at the FCCJ Urban Resource Center
601 West State Street
Jacksonville, FL 32202
Reference #284320

 

Creating Raving Fans
MED0892
2 ½ Hours - $99

Raving Fans

Turn your customers into a force of motivated, passionate, sales people. Imagine having your top customers consistently doing your selling for you and having new customers coming through your doors without advertising to them. Picture someone who can’t stop spreading the word about you and your business. They have to tell the story about you where ever they go. They tell people at work, strangers in conversation, their friends and family. They RAVE about the experience they had with your business. Consider how much you spend on advertising to get a customer in the door. Now consider how much you will save if each one of those customers RAVE about your business to five people they know.

By attending you will learn these priceless techniques…

  • Why customer satisfaction is not enough
  • Customer ladder of loyalty
  • How to keep your customers returning with more and more money each time
  • How to delight a customer
  • And much more

Enroll Now!
Seminar is held Thursday, July 10, 2008 from 5:00 – 7:30 p.m.
at the FCCJ Urban Resource Center
601 West State Street
Jacksonville, FL 32202
Reference #284319

About the instructor
Steve Goranson, MBA, has worked with small and medium-sized companies over the past 20 years to grow their businesses by helping them to market and promote their products and service. He is a member of the Small Business Referral Network affiliated with the Small Business Development council at the University of North Florida as well as a member of the Jacksonville and St. Johns County Chambers of Commerce. Steve is known as the “systems guy,” helping former employers to create more efficient and effective ways to run their businesses.

For additional information, please email Melissa Chandler at machandl@fccj.edu or call 904.361.6261.

 



© 2008 Florida Community College at Jacksonville
DisclaimerRevised August 14, 2008

For more information, call 904.632.5064
or e-mail ifs_fccj@fccj.edu

August 14, 2008